Frequently asked Questions

Where can I look at your fabric?

You can visit our showroom or order samples of collections from our representatives in furniture stores in your city.

How to place an order?

You can place an order by email, by phone or on our website.

How can I pay for the order?

You can pay for your order using Privat 24, any other bank or terminal.

When is the order sent?

If the payment for the order was made before 12:00 pm, then your goods will be transferred to the delivery service on the same day. If the payment for the order was made after 12:00 pm, your product will be transferred to the delivery service no later than the next day.

How is the order sent? What delivery services do you work with?

We cooperate with Nova Poshta, SAT, and Delivery. We can send the order through one of these delivery services at your request. If you are not satisfied with the proposed options, you can contact our representative to discuss a convenient delivery method for you.

How can I track an order?

On the day of transfer of the goods to the delivery service, you will receive an SMS or Viber message with the tracking number of the cargo.

Can I pick up the order in person?

At any time convenient for you, you can visit our showroom, office or warehouse and pick up your order. If you call in advance, then your order will be ready for your arrival. If you visit us without prior arrangement, your order will be ready while you enjoy our coffee.

How is the order preparation and packaging process going?

Each order is carefully monitored by our experienced staff.
The quality control mark is placed on two ends of the fabric – the upper and the lower, after passing the control. Upholstery fabrics should not be folded in order to avoid the formation of folds and minor damage to the fabric surface. After the fabric is properly measured and rolled, we pack your order in a protective plastic packaging and make it suitable for transport.

What is the composition of your fabrics?

As a rule, our fabrics are made of 100% polyester. Different qualities are available depending on the processing, weight and thickness of the fabric. For more information about each collection, please visit the online shop of our website, where the technical parameters of the products you are interested in are indicated.

Are all collections always in stock?

We send information about our stocks three times a week to customers’ e-mails. To receive regular information about promotions, ask our representative to register you in our mailing group. You can also call our contact numbers at any time and get information on the most current stock status from our representatives.

What is the width of the fabric?

The working width of our fabrics is not less than 140 cm.

What is the minimum order size?

The minimum order is 0.5 m.

Do you manufacture sofas and armchairs?

We do not manufacture sofas and armchairs, but if you are looking for a reliable furniture manufacturer, we can recommend one of our clients.

Do you have certificates?

Yes, we have the conclusions of the sanitary and epidemiological examination, approved by the relevant authorities of Ukraine.

I am at a loss for a choice. What fabrics and what colors can you recommend?

Our representatives will be happy to help you choose the upholstery fabric that best suits the purpose of use and the planned style.

X